Privacy Policy

1. Introduction

SaaSExtra (“we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website, sign up for a plan, purchase a managed service or use our affiliate links. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What We Collect

We may collect the following types of personal data:

• Contact & account details

  Name, email address and any information you provide when enquiring about or purchasing a managed plan.

• Payment information

  Billing details for Executive Assistant and SaaSExtra Pro subscriptions. Payment is processed by our payment provider — we do not store full card numbers on our servers.

• Usage & technical data

  IP address, browser type, device information and interaction data collected through cookies and similar technologies.

• Lead capture data

  Information submitted through forms on our site, such as enquiry or contact requests.

3. How We Use Your Data

We use your personal data to:

• Provide and manage the Services you have requested
• Process payments and manage subscriptions
• Set up and configure your managed plan (Executive Assistant, SaaSExtra Pro)
• Deliver preconfigured snapshots and bonuses
• Respond to enquiries and provide support
• Track affiliate referrals and commissions
• Improve our website and Services
• Comply with legal obligations

4. Cookies & Tracking

We use cookies and similar technologies to operate the site, remember your preferences and analyse traffic. We also use tracking to attribute affiliate referrals so that we can deliver snapshot bonuses when you complete your free trial. You can control cookies through your browser settings.

5. Third-Party Services

When you use our affiliate links to sign up for GoHighLevel, your data is also processed by GoHighLevel under its own Privacy Policy. SaaSExtra does not control GoHighLevel’s data practices. Similarly, our payment provider processes transaction data independently. We encourage you to review the privacy policies of these third parties.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations and resolve disputes. Account and billing records are kept for the duration of your subscription and a reasonable period thereafter.

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to erasure”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at hello@saasextra.co.uk.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We encourage you to review this page periodically.

11. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at hello@saasextra.co.uk.